Shipping policy

Shipping Policy

1. General Information

This Shipping Policy applies to all orders placed through our online store. By placing an order, you agree to the terms outlined in this policy. We reserve the right to update this policy at any time without prior notice.

2. Shipping Destinations

We currently ship to addresses within the contiguous United States, Alaska, Hawaii, and U.S. territories, including Puerto Rico, Guam, and the U.S. Virgin Islands. We do not ship to P.O. Boxes or APO/FPO addresses at this time.

3. Order Processing

All orders are subject to verification and acceptance before processing. We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to cases involving suspected fraud, inaccurate information, or product unavailability. Orders are processed during standard business hours, Monday through Friday, excluding federal holidays.

4. Shipping Methods and Carriers

We partner with reputable third-party carriers to fulfill shipments. The available shipping methods will be presented at checkout. Carrier selection is subject to change based on availability, destination, and operational requirements. We do not guarantee the use of any specific carrier.

5. Shipping Rates

Shipping rates are calculated based on the weight, dimensions, and destination of the order. Applicable shipping charges will be displayed at checkout prior to order confirmation. We reserve the right to adjust shipping rates at any time.

6. Delivery

Delivery is subject to carrier availability, weather conditions, natural disasters, public health emergencies, labor disputes, and other circumstances beyond our reasonable control. We are not liable for delays caused by third-party carriers or force majeure events. Risk of loss and title for items purchased pass to you upon delivery to the carrier.

7. Order Tracking

Once your order has been shipped, a tracking number will be provided via the email address associated with your order, where available. Tracking information is provided by the carrier and may not reflect real-time updates.

8. Undeliverable Packages

If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal of delivery, we will contact you to arrange reshipment. Additional shipping charges may apply. We are not responsible for packages delivered to an incorrect address provided by the customer.

9. Damaged or Lost Shipments

If your order arrives damaged or is confirmed lost by the carrier, please contact us promptly so that we may initiate a claim with the carrier on your behalf. We are not liable for damage or loss that occurs after delivery has been confirmed.

10. Compliance

This policy is governed by the laws of the United States and the applicable laws of the state in which the transaction occurs. Nothing in this policy limits any rights you may have under applicable consumer protection laws.